Our Values, Philosophy and Methods
Mission Statement
Bull City Pet Sitting stands for quality, trust, and leadership. We offer quality services that consumers expect of a world-class pet care and dog walking service, combined with the knowledge and consideration of a certified professional dog trainer. We achieve the highest quality of service by providing personalized pet care, while providing excellent client service and peace of mind to every Bull City Pet Sitting customer.
Our Commitment to You
Safe and Secure
At BCPS, our mission is to provide our clients with the most trustworthy and accountable in-home pet care experience ever. EVER. We know that’s a big word, and so is our commitment. Our policies are heavily centered around pet safety and home security, this means your pets will stay happy, healthy, well exercised, and you’ll have the peace of mind to enjoy your time away from home. BCPS is licensed, insured and bonded.
Convenience
Our goal is to establish standards of pet care services that enhance the lives of pets and their owners, and that starts with convenience. Through our online portal, we offer constant communication accessible 24/7 on your tablet, computer, or smartphone. Scheduling is just as easy. Just a few clicks on the portal & you’ve scheduled, confirmed, and invoiced your pet services. And payment is easy through our online payment portal!
Advocacy
We are committed to advocating for defined standards in the pet care industry that ensure the emotional, physical and environmental well being of companion animals. We are dedicated to treating all animals in our care with respect while educating the public on the benefits of kind, force-free methods to be used in all aspects of animal care. This extends to our pledge to protect our community from abusive and predatory service providers.
Our Values
Reliability
Our commitment ensures that both you and your pet can trust in our ability to provide the best care. You can trust that our services will be professionally conducted with the utmost finality of your requests. Your pet is in good, competent hands.
Integrity
You and your pet’s needs are our top priorities. Your pet is a member of your family, and we pledge to treat your pet as a member of our own.
Excellence
It is not enough to merely meet expectations. We strive to exceed standards with the quality of service we provide.
Humanity
Giving back is essential to life, love and growth. We are proactive in our communities, volunteer and support the voiceless and homeless pets. Our Bull City Pet Sitting guarantee is a cornerstone to our mission statement. We take our careers seriously.
Dedication
This is much more than a business to us. Taking care of pets is our life’s passion. Not only will you take notice of the excellent and professional service we provide, but also the care and love we put into our work every day.
Ethics
- Respect all humans and animals, regardless of their race, color, religion, creed, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability, genetic information, military service, or breed
- Never compromise quality, passion, education
- Mutual respect built on knowledge, compassion, and kindness
- We adhere to the Least Invasive Minimally Aversive (LIMA) approach to pet care
- Care and respect the public and the environment at all times
- Pay due care and attention towards the dogs at all times
- Use only kindness in caring for your pets
- Clean up after the animals in our care and respect the environment in which we are walking
- We take care to keep our client family’s private, personal and confidential information secret and safe
- WE SHALL NEVER falsify any services or credentials
- WE SHALL NEVER falsify reviews or compromise our customer’s trust
- We promise to never take ourselves too seriously despite using “WE SHALL NEVER” in all caps… twice. Three times if you count this sentence. But that is some serious stuff.