Bull City Pet Care has been Durham’s top pet care provider since 2009, offering professional and personalized dog walking and pet sitting services to working professionals and busy families. Our company was built on a simple mission: to treat every pet like our own and every pet parent like a favorite neighbor. We continue to uphold these values, making life easier and happier for both pets and their people. As Bull City Pet Care’s leader, I want to share with you how we’ve become Durham’s top pet care provider and what your support means to us.
From Pet Sitter to Owner
Before I dive into what makes our company stand out, I’d like to share my journey with Bull City Pet Care. You see, after joining the Bull City team nearly a decade ago as a dog walker and pet sitter, I fell in love with the company’s mission. I loved providing pet care services and making a positive impact on pet-loving families in Durham.
In 2021, I took my love of this work a bit further by becoming Bull City Pet Care’s owner. Today, I manage the day to day operations of the company. I value the opportunity to get to know each new family and their pets as they join BCPC. In addition to my role as owner, I work closely with shy and nervous dogs to help them feel more comfortable. I also provide massage therapy services. I hold a Ph.D in Biology, which has informed my understanding of pets and fueled my desire to learn about their behavior and health.
Professionalism & Reliability
From day one, Bull City Pet Care set itself apart through a commitment to professionalism and reliability. Our team is composed of pet enthusiasts with rich and varied backgrounds who bring a wealth of knowledge and experience to every visit. We are bonded, insured, and proud members of Pet Sitters Associates (PSA) and Pet Sitters International (PSI). In addition, a number of our pet care providers are Fear Free Certified and more are joining their ranks, further demonstrating our dedication to gentle, stress-free care.
Clients consistently praise our team for our reliability, communication, and genuine care. Daily updates, photos, and thoughtful notes are our standard, helping pet parents feel connected and reassured. Our focus on fair wages and staff retention means our clients benefit from experienced, dedicated sitters who build lasting relationships with the pets in their care.
Relationship-Building
Building relationships is at the core of what we do. We believe in treating each pet parent like a neighbor and each pet as family. Our approach fosters trust and creates a guilt-free alternative to relying on non-professionals for pet care.
From the moment you join the Bull City Pet Care family, you gain access to our services, our support, and our can-do attitude. We aim to help you better manage your pet’s needs and we do it with convenience, flexibility, and ease because we believe that you deserve that.
Our initial consultation process is thorough, covering everything from pet routines and medical needs to favorite hiding spots and quirks, ensuring personalized care every time. We strive to get it right every time, and by getting to know you and your pet(s), we set our relationship on the right course.
Safety and Peace of Mind
At Bull City Pet Care, safety is a top priority. Whether it’s administering medication to a diabetic cat, caring for a senior dog with special needs, or simply ensuring a pet’s daily routine is maintained, our team is equipped to handle a wide range of situations. In addition, our employees are trained in Pet First Aid & CPR to ensure they can adequately handle emergencies.
The team at Bull City Pet Care has over 40 years of combined experience, ranging from animal behavior and training, veterinary science, management, canine massage, and more. All our professional pet sitters have passed a criminal background check. While our experience and services make us great, the caliber of our professional pet sitters make us exceptional.
Commitment to Durham’s Community
Bull City Pet Care is deeply rooted in the Durham community.
As a woman- and LGBTQ-owned business, we are proud to contribute to the diversity and vibrancy of Durham’s local small business landscape. Over the years, we’ve earned over 20 awards and countless five-star reviews, reflecting our unwavering dedication to excellence in our community.
Durham’s Top Pet Care Provider Since 2009
Whether you need a dog walk, travel pet care, or other types of specialty care, Bull City Pet Care offers a safe, reliable, and relationship-focused solution for your family. Our mission remains clear: we make life better for pets and their people, one visit at a time!
Join the Bull City Pet Care family by contacting us via email or phone. We offer midday dog walking, vacation pet sitting, and specialty services, which include trail walks, crate escapes, late night potty breaks, nail trims/medical assistance, and canine massage services.
We proudly serve Downtown, Lakewood, Tuscaloosa, Old West Durham, Old North Durham, Northgate Park, Watts-Hillandale, Trinity Park, Duke Park, Erwin/LaSalle, North Durham, Southside, Croasdaile, Walltown, Braggtown, Historic East Durham, Hope Valley, and Forest Hills. If you are seeking pet care services outside of these areas, please visit Pet Sitters International or Pet Sitters Associates to find a professional pet sitter near you.
Melissa Lage is a board-certified canine massage therapist, Fear Free Certified Professional, and proud member of Pet Sitters International and Pet Sitters Associates. With a Ph.D. in Biology, Melissa brings a unique perspective to pet care, blending hands-on expertise with the latest research in animal behavior and health. As the owner of Bull City Pet Care, Melissa is dedicated to providing gentle, compassionate, and informed care to Durham pets and their families.
