The best pet sitters in Durham.

FAQ

Frequently Asked Questions

Why hire Bull City Pet Sitting?
Caring pet owners know that most pets adjust better to their owner’s absence and experience less anxiety and stress when they can remain in their home environments. We make this possible with daily visits to your home. In addition to meals, exercise, playtime and cleaning litter boxes or cages, Bull City Pet Sitting may also administer medications, walk dogs and perform other pet-care duties. That’s why in-home pet care is the choice of pet owners and the pet-preferred method of vacation and travel care. We may also provide vital home-care services while you are away, including mail or newspaper pick up, plant care and watering, placing trash outside for pickup or rotating the lights and opening or closing the blinds to make your house look lived in. Bull City Pet Sitting provides peace of mind for everyone.
What are the advantages for my pet?
* Reduced Stress. Your pet stays in its own familiar secure environment where all the sights, smells and sounds say home.
* Diet and Exercise. Customary diet and exercise routines are followed, with no interruption to upset your pet.
* No travel trauma. Travel in a vehicle to boarding facility may upset your pet.
* Health Concerns. With Bull City Pet Sitting, there is minimal to no exposure to illness of other animals.
* TLC. Most importantly, your pet receives love and personal attention while you are away.
What are the advantages for me?
* Travel. You won’t be inconvenienced or upset by transporting your pet.
* Guilt-free relationships. You don’t have to impose on a friend, neighbor or relative to care for your pet, but instead rely on a caring professional who will stay for the duration of the visit and put your pet’s needs first.
* Security. Your home is made more secure by the crime deterrent services provided by Bull City Pet Sitting.
* Peace of Mind. While you’re away, you can feel confident your pet is in capable, caring hands.
* Special Services. Pet sitters can provide additional home services while caring for your pet, such as watering plants and bringing in the mail.
Why should I use your services when I might be able to get a friend, neighbor or relative to do it?
It is wonderful to have a friend, neighbor or relative willing to help you while you are away. However, we are insured, certified through Pet Sitters International and Pet First Aid trained. And we won’t ask you to watch our pets when we go out of town.
Do you administer medication to pets?
Yes and we are happy to provide this service at no extra cost to you. We are experienced in administering injections and fluids, if needed. We will carefully review information with you if your pet has health concerns or special needs.
How many visits a day do you provide for pets?
That is your decision. For dogs, we recommend a minimum of 2 visits per day. Most people request 2 or 3. It really depends on your dog’s needs. For cats and other animals, we do a minimum of 1 visit every other day.
Are you insured? What is covered by this policy?
We are fully insured through Pet Sitters Associates LLC. We are insured for care, custody and control of your pets and our policy includes a surety bond, which covers any damage to personal property.
I'm interested in overnight sits. What is included?
Overnight pet sits are great for puppies, late night barkers, crated dogs, older dogs that need extra late or extra early potty breaks or any pets that needs more care at night. We typically spend 12 hours (from 7-9PM until 7-9AM) with your pet. However, this may be changed to suit your exact requirements. You can be sure that we will provide walks, snacks, plenty of love to your pet as well as any other special needs your pet may require. We will happily sleep with and where your pet will be most comfortable.
What are daily walks and how would my pet benefit from them?
Many pet owners work full time jobs and benefit from daily walks when they cannot get home to let their pet outside during the day. Daily walks provide dog owners the opportunity to go to the gym or out with friends after work without returning home first. Crated dogs or puppies get time to stretch their legs and break up the boredom of a long day and it also helps with house training. High energy pets may need a mid-day walk to help them be more relaxed at night when their owners return home. We are available for mid-day or evening walks seven days a week and we have flexible schedules to allow you to use us when you need us.
What is involved with the consultation visit?
The initial consultation visit is offered at no obligation and no charge and gives you the opportunity to meet us personally and to ask any questions you may have. It also allows us to get to know the personalities and routines of your pets. Consultations generally take 30-60 minutes to complete depending upon the number of pets you have and their normal routines. If you are ready to sign up at the consultation, you can fill out the paperwork during this visit and provide us with a copy of your key.
Are you able to hold keys on file for when I travel in the future?
We encourage you to leave a key on file with us. This allows you to schedule visits with ease and we can also be available to care for your pets in the event of an emergency or upon short notice. All keys are kept secure and are numbered with a code that will not identify your address or name. Your key can be returned to you at any time upon your request. We also offer key pick-up and drop-off service before and after your scheduled visits for $10.00 per trip (no charge for key pick-up during an initial consultation visit).
Is my key and information safe
Keys are numbered without your name or address attached and are kept in an interior room guarded by several dogs. We will never share your address, security codes or any other information with anyone. We hold ourselves to the highest standards and value the trust you place in us. If you have any questions regarding the information we gather about you and what we do to protect it, please feel free to contact us.
Does Bull City Pet Sitting provide in-home boarding?
Because we believe that your pets are most comfortable and safe in their own homes, we do not offer this service.
What if there is an emergency in my home or my pet is ill or while I am away?
We retain emergency contact information with us at all times. We will always contact you first for minor incidents or concerns. If there is an emergency with your home, we will call you, your emergency contact and the appropriate authorities and/or a preferred repair service. In the case of serious emergency with your pets, we will first contact your vet and transport them if necessary. You will then be contacted about the situation. Your signature on the contract allows us to seek care in the event that you cannot be reached in an emergency. A fee of $25.00 for emergency veterinary trips covers transportation to the veterinarian and back to your home. We will always stay with your pet during any examinations and wait for testing if needed.
Your service sounds great! How do I get started?
Click the reserve now button below.
We look forward to hearing from you!
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