over it

over it

We know we are Durham’s pet sitting superheros but every superhero has a nemesis. Ours is Old Man Winter and he is particularly wicked this year. It looks like he has decided to send even more snowy weather to The Triangle. Ugh. We thought you might be wondering how your pet sitter manages pet sitting and dog walking service during winter weather events.

Our credo in times of inclement weather is “Safety First” across the board. We will do everything within our means to keep your pet safe. The same goes for pet sitting and dog walking during inclement weather.

In the event of significant snow or ice, we will adjust the pet sitting and dog walking schedules to allow time for road conditions to improve and for the safety of your pets while they are out in the elements.

It may also be necessary for us to call in the assistance of your emergency back-up person if they are within walking distance of your home. This only happens when road conditions prohibit us from reaching your home, but it’s why we ask you for an emergency contact that lives nearby.

You will be notified that the above-mentioned contingency plan has been activated. If we are unable to reach you, we will contact your emergency contact directly and make plans for pet care. Bull City Pet Sitting will resume care of your pets as soon as the conditions allow us to reach your home safely.

Pets with health conditions requiring medications at specific times will take priority over all others. Pets with owners who are away from town will take the next priority.

We will be sure to leave extra food for your kitties if it looks like bad weather is coming.  Their schedule may be modified but we will make sure they are cared for.

Weather in NC is pretty unpredictable. We are always watching the weather forecast and we ask that you do too. If you are using our services during the winter months, please help us safely care for your pet by considering the following:

  • Designate a close emergency contact who can care for your pets if we are unable. And don’t forget to get them a key!
  • Provide phone numbers for power and heating companies in case your sitter needs to get information about a power outage in your home.
  • Supply extra food, medication, litter, etc. in case your travel return plans are delayed.
  • We need your leashes and carriers in case your pet needs to be relocated due to a power outage.
  • Consider your pet sitter’s safety by clearing steps and walkways of ice and snow and by designating a neighbor to do so when you are traveling.
  • Have all medical records for your pet in case they need to be boarded.

Mid-day dog walks, training walks, non-vacation visits:
For those dogs whose owners may be staying home for the snow day, we ask that you let us know so we can remove you from the schedule. If the City of Durham website advises that we need to stay off the roads, we will cancel all non-essential visits, giving any preference to healthcare professionals working 12-hour shifts. Safety First means keeping our sitters safe too. We would rather risk cleaning up a little dog pee than put our sitters in danger on treacherous roads. We hope you would too.

We will resume visits to your home as soon as it is safe to do so. When we visit, we will carefully monitor walk and outdoor playtime when temperatures drop. Each visit is tailored to your pet’s health and comfort in winter weather. There may be times when walks and outside playtime are shortened for your dog’s comfort and well-being.  This doesn’t mean their visit is shortened, only that we will spend some time playing and visiting indoors.

When we return from the outdoors, we will be sure wipe off paws and bellies and clean off any remnants of sidewalk-salts or other toxic de-icing products. We will make your pet as comfortable as possible, refresh water and provide treats and cocoa (kidding).

Bull City Pet Sitting prides itself on not bothering you too much, handling things like the professionals we are, but in times like these we need to look to our client family to partner with us in keeping us all safe. If we were neighbors, we’d bring you soup or shovel your walk, but do know we’re all begging Mother Nature for a break.

Hoping for Spring!